When a company’s competitive advantage originates in distinctiveness, using an off-the-shelf software product can be like forcing a square peg into a round hole. When a packaged application just doesn’t fit, Access Group’s development team provides the custom solution.

One of the Midwest’s most successful temporary employment agencies relies heavily on computers to quickly match qualified applicants to employer needs. “In the staffing industry, most customers need that person tomorrow,” says the Co-owner, “and our ability to grab that information rapidly is really important.”

While the temporary agency built its business and reputation using off-the-shelf software, its growth and a vendor-mandated upgrade left the company in a bind. “We just couldn’t get the upgraded package to work,” he explains. “We couldn’t clean up the old data, and because our database was so large, it operated way too slow.”

Forced to convert back to the unsupported system, he began inquiries that led him to Access Group. “We quickly became comfortable and confident in what they could do,” he says. Those discussions led to the development of a state-of-the-art system connecting the company’s six offices.